We conduct a preliminary assessment to determine the current situation and priority needs of the company, meet with decision makers and prepare a work plan specific to the company, consisting of the following contents.
Our Services
Corporate Strategy and
Performance Management
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Defining company vision, mission, and strategic priorities
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Developing medium- and long-term strategic plans
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Implementing performance tracking systems such as Balanced Scorecard, KPIs, and OKRs
Sales, Marketing and
Product & Service Management
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Designing sales processes and sales funnels tailored to products/services
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Enhancing customer relationships through CRM / CEM integration
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Conducting market research, analysis, and positioning, as well as developing marketing plans
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Structuring sales KPIs and bonus systems
Budget Management and
Data Analytics
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Preparing annual business plans and budgets by department
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Establishing big data utilization and data analytics frameworks
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Developing data-driven decision-making processes and designing executive dashboards
Customer Experience and
Customer-Centricity
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Identifying and analyzing the customer lifecycle
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Mapping customer touchpoints and designing tailored touchpoint processes
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Segmenting customers based on value and needs
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Creating feedback and complaint management systems to capture the voice of the customer
Human Resources and
Corporate Culture Management
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Establishing talent pool and succession planning applications
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Improving employee satisfaction, loyalty, and corporate culture
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Redefining role descriptions and interdepartmental collaboration processes
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Conducting personality inventories and case studies to enhance personnel development programs
Corporate Governance and
Organizational Design
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Structuring the board of directors and executive committees
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Creating family constitutions aligned with ownership structures
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Developing corporate governance principles and internal regulations
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Designing effective internal communication processes